Website Privacy Policy | Diekemper Excavating

Effective Date: 12/24/2024

1. Introduction

Welcome to our website diekemperexcavating.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Gather

We may collect personal information from you through various methods, including:

Direct Collection: When you complete forms, subscribe to our newsletters, or engage with us.
Automatic Collection: Information about your device and how you use our website may be collected via cookies and similar technologies.
Third-Party Sources: We may obtain information from advertising partners and other external sources.

Types of Information We Collect:

Name
Email address
Phone number
Mailing address
Payment details (if applicable)
IP address
Browsing habits and preferences

For instance, when you provide your phone number through our contact form and consent to receive text messages, we will send you updates weekly. You can opt-out anytime by replying “STOP.” Rest assured; we will not share your personal information with third parties for marketing purposes.

3. How We Utilize Your Information

The information we gather may be used for several purposes, including:

To operate and maintain our website and services
To enhance and personalize your experience with our offerings
To communicate with you, including sending newsletters and promotional content
To process transactions and manage your orders
To analyze usage patterns and improve user experience
To meet legal requirements

We may use the collected information to:

Tailor your experience based on your individual needs
Continually improve our website offerings based on your feedback
Enhance customer service by better addressing your inquiries
Facilitate transaction processing

Your personal information will not be sold, exchanged, or transferred to any other company without your consent, except for the purpose of delivering the requested products or services.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information in specific situations, such as:

With service providers who support our operations (e.g., payment processors, email services)
To comply with legal obligations or respond to lawful requests
In connection with any business mergers, sales, or acquisitions

We do not trade or transfer your personally identifiable information to outside parties, except to trusted third parties assisting us in operating our website or conducting our business, provided they agree to keep this information confidential. We may also disclose your information when necessary to comply with the law, enforce our policies, or protect the rights and safety of ourselves or others. Non-personally identifiable information may be shared with other parties for marketing, advertising, or similar purposes.

5. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to monitor activity on our website and store relevant information. You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, disabling cookies may limit your ability to access certain features of our website.

Cookies help us remember items in your shopping cart, save your preferences for future visits, track advertisements, and compile aggregate data about site traffic and interactions. We may also engage third-party service providers to assist us in understanding our site visitors better. These providers are prohibited from using the information collected on our behalf for any other purpose.

If you prefer, you can set your browser to warn you when cookies are being sent or to block all cookies. Please note that some services may not function properly if cookies are disabled, but you can still place orders via telephone or by contacting customer service.

6. Protecting Your Information

We take reasonable steps to safeguard your personal information against loss, theft, and unauthorized access. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You may have the following rights regarding your personal information:

Access: Request to see the personal information we hold about you.
Correction: Request updates to inaccurate or incomplete information.
Deletion: Request the removal of your personal information.
Opt-Out: Unsubscribe from marketing communications.

To exercise any of these rights, please reach out to us using the contact information below.

Diekemper Excavating

(618) 594-3953

8. Compliance with California Online Privacy Protection Act

We prioritize your privacy and have taken the necessary measures to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

9. Compliance with the Children’s Online Privacy Protection Act

In line with COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under the age of 13. Our website and services are intended for individuals aged 13 and older.

10. Scope of This Privacy Policy

This online privacy policy applies solely to the information collected through our website and not to information gathered offline.

11. Updates to This Privacy Policy

We may revise our Privacy Policy periodically. Any changes will be posted on this page. We encourage you to review this policy regularly for updates.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: (618) 594-3953

Privacy Policy

(618) 594-3953FREE QUOTE TODAY